Do you offer additional glaze colors for Collection No1?
For orders over 3 dozen, we’re happy to help you develop a customer color. For smaller orders, keep an eye on this site for new forms and colorways.
May I receive a sample?
Yes! Samples are available for $20.00 per piece plus shipping. Contact us for more information. Please include your restaurant name, address, and the forms you would like to see.
Can you include a restaurant/hotel logo on my pieces?
Yes! Custom logos can be added to your order at a rate of an additional $0.50 cents per piece.
I saw Cloud Terre at a restaurant. How can I have it in my home?
We’re so pleased that you liked our work!
-Our stock product, Collection N°1, is available here. These pieces were informed by work with restaurants, but made for the home.
-Many restaurants feature custom pieces, which aren’t stocked. You may order them in quantities of 3 dozen or more, or contact us here to inquire about the availability of seconds or samples.
How do you produce your product?
Cloud Terre pieces are handmade in Virginia using non-toxic and foodsafe clay.
Are your pieces microwave safe?
Some of our pieces are microwave safe, and others are not recommended for microwave use. Please check with us before using your Cloud Terre product in the microwave.
When will I receive my order?
For our stock Collection No1, available here, orders usually ship within 4 weeks.
For custom work, delivery time varies based on the quantity needed and our studio schedule. Our current lead time for hospitality orders is 3 months, but please feel free to get in touch with any questions; we’ll work with you on your time needs. Please find our contact information here.